Manager – Key Accounts

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Manager - Key Accounts

  • Post Date:March 17, 2021
  • Views 28
0 Applications
Vadodara, Gujarat
Job Description

Job Responsibilities:

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

SKILLS:

  • Strong Interpersonal skills
  • A polite, friendly and Diplomatic manner
  • Excellent communications skills, both written and verbal
  • A good sense of humour
  • Good negotiation skills
  • The ability to generate ideas
  • The ability to prioritize and manage several different tasks at once
  • An excellent understanding of client care
  • The ability to work effectively to deadlines
  • Good motivational skills
  • Good common sense and logical thinking
  • The ability to relate to a wide range of people
  • The ability to thrive in pressure or stressful situation
  • Good problem solving skills
  • A committed and flexible attitude to the job

Job Type: Full-time

Salary: ₹20,000.00 – ₹40,000.00 per month

Benefits: Paid sick time

Schedule: Day shift

Supplemental Pay: Performance bonus

Experience:

Sales : 3 years (Required)

Total work: 3 years (Required)

Education: Bachelor’s (Required)

Job Duties:

  • Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
  • Meet monthly quotas
  • Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
  • Implement strategies for retaining customers requesting to terminate or downgrade their account
  • Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
  • Other duties as requested

Work Remotely: No

COVID-19 Precaution(s):

  • Sanitising
  • DisinfectingC
  • leaning procedures in place